User and Role Management

Guide for Admin to manage user accounts and roles in SEKAR.

What is User Management?

Admin Data and Admin System have access to:

• Create New Accounts — Register new workers, coordinators, admins
• Edit Profile — Change name, phone number, photo, etc
• Manage Roles — Assign roles (satgas, korlap, kepala_rayon, etc)
• Deactivate Accounts — Disable accounts for resigned/inactive users
• Reset Password — Reset password for users who forgot

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Opening User Page

The user management interface showing the user list.

From Web Dashboard

1. Log in with Admin account
2. In sidebar, tap "Users" or "Users"
3. User list will be displayed

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User List

User List View

USER LIST (87 total)

[Search User]  [Filter] [+ CREATE USER]

Name           | Phone      | Role          | Status    | Actions
───────────────────────────────────────────────────────────────────
Ahmad Rizki    | 081234567890| Satgas        | ✓ Active  | Edit
Budi Santoso   | 081234567891| Satgas        | ✓ Active  | Edit
Citra Dewi     | 081234567892| Korlap        | ✓ Active  | Edit
Doni Hartono   | 081234567893| Linmas        | ✓ Active  | Edit
Rayon Head     | 081234567894| Kepala Rayon  | ✓ Active  | Edit
Admin Data     | 081234567895| Admin Data    | ✓ Active  | Edit
Superadmin     | 081234567896| Superadmin    | ✓ Active  | Edit

Search & Filter

• Search — Find by name or phone number
• Filter by Role — Show only satgas, korlap, admin, etc
• Filter by Status — Active, Inactive, Pending
• Sort — Name A-Z, Recently created, etc

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Creating New User

Step 1: Open Create User Form

1. On User page, tap "+ CREATE USER" or "+ Add"
2. Form will open

Step 2: Fill in Basic Information

┌──────────────────────────────────┐
│   CREATE NEW USER FORM          │
├──────────────────────────────────┤
│ FULL NAME *                     │
│ [Ahmad Rizki Hamdani        ]    │
│                                 │
│ PHONE NUMBER *                  │
│ [081234567890                ]   │
│                                 │
│ EMAIL (Optional)                │
│ [ahmad@example.com          ]    │
│                                 │
│ PASSWORD *                      │
│ [password123                ]    │
│ [Recommended: password123 ]     │
│                                 │
│ [CONTINUE TO ROLE]              │
└──────────────────────────────────┘

Required Fields:

• Full Name — Name matching ID/official identity
• Phone Number — Format: 081234567890
• Password — Can use password123 temporarily, user can change later

Step 3: Choose Role

CHOOSE USER ROLE *

( ) Satgas - Field worker, does activities
( ) Linmas - Security staff
( ) Korlap - Field coordinator, manages teams
( ) Admin Data - Data management
( ) Kepala Rayon - Rayon head
( ) Top Management - Executive dashboard
( ) Admin System - System administration
( ) Superadmin - Full access

Role Explanation:

Role	Access	Used For
Satgas	Clock in, activity reports, overtime	Field workers
Linmas	Same as satgas + monitoring	Security staff
Korlap	Monitor team, create tasks, validate reports	Field coordinators
Admin Data	Manage users, master data	Data admins
Kepala Rayon	Rayon dashboard, reports, analytics	Rayon heads
Top Management	Executive dashboard, company-wide analytics	Management
Admin System	System configuration, technical settings	IT staff
Superadmin	Full access to everything	System owner

Step 4: Assign to Rayon/Area

The rayon organization management page.

ASSIGN TO RAYON *

[Select Rayon ▼]
○ Rayon Pusat
○ Rayon Taman Aktif
○ Rayon Bungkul
○ Other

Select rayon where user will work.

Step 5: Create Account

1. Verify all information is correct
2. Tap "CREATE USER" or "Create User"
3. System will create account
4. You'll see confirmation:

   ✓ Account Created Successfully!
   
   Name: Ahmad Rizki Hamdani
   Phone: 081234567890
   Role: Satgas
   Rayon: Rayon Pusat
   Password: password123
   
   Share credentials with user.

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Editing Users

Opening Edit User

1. In user list, find user name
2. Tap "Edit" button or click user row
3. Edit form will open

Edit User Form

You can edit:

• Full Name — Change name
• Phone Number — Change (if changed SIM)
• Email — Add/change email
• Role — Change from satgas to korlap, etc
• Status — Active or inactive
• Rayon — Move to different rayon
• Area Assignment — Areas assigned (for satgas/linmas)

Saving Changes

1. Change needed fields
2. Tap "SAVE" or "Update"
3. Changes will be saved

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Reset Password

Changing User Password

If user forgot password:

1. Open user profile
2. Tap "Reset Password" or "Change Password"
3. Enter new password:

   New Password: password123
   Confirm: password123

4. Tap "Save"
5. Password will be reset
6. Tell user their new password

note

It's recommended to use "password123" temporarily for resets. User can change it again in their profile.

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Deactivating Accounts

Deactivating User

If user resigned or is no longer active:

1. Open user profile
2. Tap "Deactivate" or "Deactivate"
3. System will ask for confirmation:

   Deactivate this user?
   [Yes, Deactivate]  [Cancel]

4. Tap "Yes, Deactivate"
5. User status becomes "Inactive"
6. User can't login anymore

Reactivating User

If user needs to be active again:

1. Filter to show inactive users
2. Open user profile
3. Tap "Activate" or "Activate"
4. Status becomes "Active"

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Bulk Management

Import Users from Excel

If adding many new users:

1. Look for "Import" or "Upload CSV" button on user page
2. Prepare Excel file with columns:

   Full Name | Phone Number | Password | Role | Rayon
   Ahmad Rizki | 081234567890 | pwd123 | Satgas | Pusat
   Budi Santoso | 081234567891 | pwd123 | Satgas | Pusat
   Citra Dewi | 081234567892 | pwd123 | Korlap | Pusat

3. Upload file
4. System will validate and import
5. Report will show (success, errors, etc)

Bulk Edit Role

If changing role for many people:

1. In user list, select multiple users (checkbox)
2. Tap "Bulk Edit" or "Change Role"
3. Choose new role
4. Tap "Apply"
5. All selected users will change role

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Audit & Activity Log

Viewing User Activity Log

For security & compliance:

1. Open user profile
2. Look for "Activity Log" or "Audit Trail" tab
3. View history:

   24 June 2026, 07:15 - Ahmad Rizki logged in from IP 192.168.1.100
   24 June 2026, 07:20 - Ahmad Rizki submitted activity report
   24 June 2026, 14:30 - Ahmad Rizki logged out

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Troubleshooting User Management

"Can't Create New User"

Causes:

• Phone number already registered
• Some required field not filled

Solutions:

1. Check if phone number already in system
2. Make sure all required fields are filled
3. Contact admin if still fails

"User Can't Login"

Causes:

• Password incorrect
• Account inactive
• Phone number not registered

Solutions:

1. Check account status (active/inactive)
2. Reset user password
3. Verify phone number is correct

"Can't Import Users"

Causes:

• File format wrong
• Duplicate phone numbers in file
• Column doesn't match

Solutions:

1. Make sure file format correct (CSV or XLSX)
2. Check no duplicate phone numbers
3. Make sure columns match (Name, Phone, Role, etc)

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Tips for User Management

tip

1. Standard Passwords

• For batch create, use standard password (password123)
• Users can change in their profile
• Don't share password plaintext via chat

2. Unique Phone Numbers

• Make sure each user has unique phone number
• Phone is important identifier in system
• Don't create 2 accounts with same number

3. Correct Roles

• Assign role matching job description
• Don't assign superadmin to everyone
• Review roles regularly (especially at promotion/resignation)

4. Rayon Assignment

• Make sure each user assigned to correct rayon
• Satgas can only see their own rayon
• Admin can see all rayons (depends on role)

5. Deactivation

• Don't delete account, use deactivate
• For audit trail & compliance
• Can re-activate if needed to restore

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Need user management help? See FAQ & Help or contact your system admin.